Utilita
Sector: Utilities/Energy

At Utilita, we’re proud to be the energy supplier of choice for over 800,000 UK homes. Specialising in Pay As You Go energy, we’ve been delivering exceptional service since 2010 with our smart meters, award-winning app, and high street Energy Hubs. Together, our innovative features have helped customers save millions, and our hubs offer something rare in the energy world – a friendly, face-to-face service. Our core values – fairness, smart, and sustainability – are at the heart of everything we do. They drive us to create an honest, inclusive, and nurturing culture for our customers and staff alike.

Why continuing our partnership with Pride 365 is important to us?

As an energy supplier that was created with the mission to offer consumers better service and a fairer deal, people have always been at the centre of what we do, so promoting an inclusive environment for both our customers and staff is incredibly important to us.

That’s why we’ve updated our Pride 365 pledge to ensure that everyone feels welcome and valued at Utilita, not just for a day, a week or month, but all year round. We will be public and open in our support of the LGBTQ+ community and hope that through our support to Pride 365 and local LGBTQ+ charities chosen by our Equality, Diversity & Inclusion group, that everyone will feel, and more importantly, be equal at Utilita 365 days a year.

How does the Pride 365 pledge fit in with Utilita’s core values?

At Utilita, inclusivity isn’t just a goal; it’s who we are. Our core values align seamlessly with the Pride365 pledge as we work every day to create a workplace – and a world – that is fair, sustainable, and a little bit smarter. We’re not afraid to challenge the norm or stand up for what’s right. For us, that means building a supportive environment for everyone – from our customers to our team and the communities we serve.

The Utilita Pledge

Commitment 1

Standing proudly with the LGBTQ+ community.

We’ll be vocal and visible in our support for LGBTQ+ inclusion every single day – both within our company and out in the world.

Commitment 2

Creating ‘Safe Spaces’ for everyone.

Our Energy Hubs will provide ‘Safe Spaces’ for the LGBTQ+ community and beyond – welcoming people to host events, meetings, and more in a supportive environment.

Commitment 3

Giving back to our community.

Whenever we run awareness day activities, we’ll donate to local LGBTQ+ charities chosen by our Equality, Diversity & Inclusion group. This supports not only our communities but also any staff who may need these vital resources.

Together, we’re proud to create a brighter, fairer future for everyone – every day of the year.

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